NNLC provides English as a Second Language, Adult Basic Skills, and GED preparatory instruction for adults, 18 years of age and over, who lack a high school diploma or GED or essential basic skills to function successfully in the workplace.

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Nevada GED On-line Assistance

Nevada GED On-line has a statewide staff to assist you with technical and subject-matter questions and can be reached in the following ways – help is just a phone call away:

Mike - Technical Assistant - 775-225-8177

Mike can assist you with technical issues that may arise when you are loading the program on your personal computer or if you have technical problems while working in the program. Mike uses the “Go to Meeting” internet-based program to assist you with these issues. “Go to Meeting” is a secure program that allows Mike to manipulate your computer while you watch from wherever you are. As previously stated, it is a secure program and Mike cannot manipulate anything on your computer without your allowing him to (he’ll explain more about "Go to Meeting" when you call him).

Vera - Retention Coordinator - 702-469-1185

Vera will call you on a regular basis (generally every two weeks) to check on your progress and see if you need any type of help. Vera is also the one you call if you have to "stop out" of the program for longer than two weeks. She posts regular messages about GED On-line to the program’s Message Board, so check for messages when you log-on.

Tracie - Enrollment Coordinator - 702-469-1539

Tracie enrolls students in southern Nevada

Andrea - Enrollment Coordinator - 775-829-7323

Andrea (generally referred to as Andy) enrolls students In northern Nevada (Reno/Sparks)

Debbie - Virtual Teacher - Program email

Debbie can assist you with subject-matter questions as you work through the program and she also scores your essay drafts and give you input as to how you can improve your essay. You contact Debbie through the program – as you are working if you come upon a question that you just can’t seem to figure out, you can email Debbie right-then-and-there in the program and ask for her help – she’ll normally get back to you within 24 hours.

Mary - Math Guru - Workshops

Mary is Nevada GED On-line’s “Math Guru” – she, along with Debbie, provides classroom instruction for students in southern Nevada every other month (third Saturday of the month) in a workshop format – Mary teaches you math strategies, while Debbie teaches you grammar and writing strategies.

Pat - Program Assistant - 1-866-444-1824

Pat is housed at the Nevada GED On-line headquarters at Northern Nevada Literacy Council in Reno and responds to your call/messages on our Toll Free Hot Line. If you need help with GED On-line, referral to an Adult Education Program or JobConnect Career Center, or have been unable to reach Mike, Vera, Tracie, or Debbie, Pat can take your concern and get you answers as quickly as possible.

Vicki - Project Coordinator - 775-356-1007

Vicki coordinates Nevada GED On-line and works diligently to establish GED On-line access and GED Study Centers in more places to make it easier for more adults to study for the official GED Test.